Privacy Policy

Effective Date: 5/1/2023

This Privacy Policy (“Privacy Policy”) outlines the data collection, usage, sharing, and protection practices of NutreGenic Oral Sciences, Inc. (“we,” “our,” “us”) and pertains to the website https://NutreGenic.com, its subdomains, affiliated websites, and mobile applications (collectively, the “Website”). It also covers any content, products, or services available through the Website. In this Privacy Policy, the terms "you" and "your" refer to you, the reader, as well as other visitors to our Website and users of our Services, all of whom must be over the age of 18. Please review this Privacy Policy carefully, especially if you are located in the State of California, as it governs your use of the Website and its associated services.

By accessing the Website and using the Services provided therein, you consent to the terms and conditions outlined in this Privacy Policy. We may update and modify this Privacy Policy periodically as NutreGenic evolves its Website and Services. Such changes will take effect immediately upon being posted on the Website. We encourage you to revisit this Privacy Policy frequently to stay informed of any updates. We typically indicate the effective/amendment date at the beginning of this Privacy Policy. If necessary or legally required, we may also provide a summary of changes near the end of the revised Privacy Policy.

Please be aware that NutreGenic will only communicate changes by posting them on the Website; we do not provide separate notices of changes. This Privacy Policy is an integral part of the Website's Terms and Conditions, which govern your general use of the Website. The Website is primarily intended for users located in the United States of America, and the Privacy Policy is interpreted in accordance with U.S. laws.

NAVIGATING THROUGH THIS PRIVACY POLICY You can use the links below to quickly navigate to specific sections of this Privacy Policy that are relevant to you or of particular interest:

THE INFORMATION WE COLLECT
HOW WE USE YOUR INFORMATION
DATA ANALYTICS AND ADVERTISING
HOW WE SHARE YOUR INFORMATION
THIRD-PARTY LINKS AND CONTENT
DATA SECURITY
SUBMITTING INFORMATION FROM OUTSIDE THE UNITED STATES
DATA PRIVACY AND PROTECTION LAWS
CHILDREN’S PRIVACY
CHANGES TO THIS PRIVACY STATEMENT
CONTACT US
THE INFORMATION WE COLLECT NutreGenic collects various types of information when you use our Services. Please note that certain information is necessary for us to provide our Services to you. Failure to provide this information may result in limited access or use of our Services.

a. Information You Voluntarily Provide to Us: NutreGenic collects information directly from you through various means, including:

Account registration and management.
Email or online form submissions, including questions, communications, or feedback.
Participation in research and surveys.
Requests for customer support and technical assistance, including through online chat functions, messages, and text messages.

The information NutreGenic collects directly from you includes:

Personal details such as name, mailing address, telephone number, and email address.
Billing information, including credit or debit card numbers, bank account details, and identity verification data collected through our payment processors.
Log-in credentials.
Information about purchases or other transactions with NutreGenic.
Details about your interactions with customer service and maintenance.
User-generated content posted in public online forums on our Services.
Any other information you choose to provide directly to us in connection with your use of our Services.

b. Information We Collect Through Automated Means: NutreGenic, along with its service providers, utilizes various technologies to collect information regarding your usage of our Services and the devices you use to access them. This information helps us analyze and improve our Services.

Visitor Data: We collect data related to your interaction with our Website, including domain names, browser types, operating systems, cookie preferences, search engine keywords, page views, time spent on specific pages, search terms used, and similar information.
Location Information: When using our Services, we may automatically gather general location data (e.g., IP address, city/state, or postal code associated with your IP address) from your computer or mobile device. This information helps us provide content tailored to your location, such as accurate sales tax information.
Cookies: We use cookies, which are small data files, to enhance your browsing experience. Cookies help us track visitor preferences, accumulate statistical information about Website usage, deliver specific content based on your interests or past visits, and provide a personalized experience. You can configure your browser to accept or reject cookies or request notifications when a cookie is set. However, disabling cookies may affect the functionality of the Website.
Web Beacons: Also known as tracking pixels, web beacons are code snippets used to display images on web pages and track user identification. They help us monitor online behavioral patterns for marketing purposes. We also use web beacons in email messages to track user engagement.
Other Online Tools: NutreGenic may employ web server logs or software development kits (SDKs) to gather information about user interactions with our Services.

As we continue to develop our Website and Services, we may implement additional methods to collect information from our community.

c. Information We Collect From Social Media and Other Content Platforms: NutreGenic maintains a presence on various social media platforms. When you "like" or "follow" us on platforms like Facebook, Instagram, Twitter, and others, we may collect certain information, including your name, email address, and any relevant comments or content you post. Additionally, if you participate in a promotion and provide information through one of our social media accounts, we collect that information as well.

NutreGenic also hosts several blogs as part of its Services. When you comment or post content on our blogs, we collect your name and email address.

HOW WE USE YOUR INFORMATION NutreGenic employs your information in various ways in connection with our Services:

a. General Use: We use your information as required to manage and provide our Services. This includes tasks such as verifying and administering your account, processing payments, and fulfilling orders (if applicable). We may also use your information to communicate with you regarding NutreGenic’s Services, your usage of our Services, or any inquiries related to them. Other uses include presenting content from our Services in the most effective manner for you and your device, allowing participation in interactive features, and ensuring the safety and security of our Services.

b. Improve NutreGenic’s Services: NutreGenic is dedicated to enhancing its Services continuously. To achieve this, we conduct research to assess the effectiveness of our Services, improve them, and better understand our community. Any research results shared with others will be in de-identified and aggregate form, making individual users unidentifiable.

c. Promotional Communications: We may use your personal information to send you emails, postal mail, phone calls, or text messages about surveys, promotions, special events, our products and Services, and those of our affiliates or third-party partners, including their related businesses. By using the Website or creating an account, you grant NutreGenic and its agents, vendors, affiliates, marketing partners, and related businesses the right to contact you with targeted advertising materials through email, text messages (SMS), phone calls, or other communication methods, including automated dialing systems ("robodialers"). You acknowledge that you are solely responsible for all charges billed by your mobile service provider. If you no longer wish to receive promotional emails from us, you can use the unsubscribe link provided in each email. However, please note that transactional email messages related to your orders, such as order confirmations and shipping information, may still be sent to you.

d. Marketing/Performance Analysis & Data Analytics: We use your information to better understand your interests and needs. This includes analyzing and researching your use of our Services, measuring the effectiveness of our advertising and content, and delivering personalized advertising and content to you. We may also combine the information collected through our Services with data obtained from other sources, online and offline, and use and share such combined information as outlined in this Privacy Policy.

e. Aggregate/De-Identified Data: We reserve the right to aggregate or de-identify any information collected through our Services, making it untraceable to you or your device. Such Aggregate/De-Identified Information may be used for various purposes, including research and marketing, and may be shared with third parties, including advertisers, promotional partners, and sponsors.

DATA ANALYTICS AND ADVERTISING
Data Analytics: We may utilize third-party web analytics services (e.g., Google Analytics, MixPanel) to collect and analyze usage information through cookies and similar tools. These services assist us in auditing, research, reporting, fraud prevention, cross-device tracking, and providing certain features to you. If you have a Google account with personalized advertising enabled, Google Signals allows Google to provide us with analytics and engagement information from the various devices you use to access our Services. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or disable cross-device tracking through your device settings.

When you receive email from us, we may use analytics tools like clear GIFs to capture data, such as email opens, link clicks, and other user interactions. This helps us gauge the effectiveness of our communications and marketing campaigns.

Online Advertising: Our Services may incorporate third-party advertising technologies (e.g., ad networks and ad servers like Facebook, Google Ad Words, Criteo) that use cookies and similar technologies to deliver relevant content and advertising on the Services and other websites you visit. These ads may be based on factors such as the content of the page you are viewing, your searches, demographic data, and other information collected from you. These ads may reflect your current activity or your historical behavior across various websites and online services.

We may share customer information (e.g., email addresses) with service providers who may use this data, after de-identification, to improve the relevance of ads on other websites and mobile applications.

Please note that we do not control or govern the use of cookies or tracking technologies by non-affiliated third-party advertising network services on your device. To opt-out of receiving tailored advertising from participating companies, you can visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices link. We are not responsible for your choices regarding these mechanisms or their continued availability and accuracy.

If you opt-out, you will still see advertising when using our Services, but it will not be personalized based on your online behavior.

Mobile Advertising: When using mobile applications from us or others, you may receive tailored in-application advertisements. We may use third-party service providers for mobile application advertising and analytics. Each operating system (iOS, Android, Windows) provides instructions on how to prevent the delivery of personalized in-application advertisements. You should contact your platform provider for further details on opting out of these ads.
Email Marketing: By submitting your email address through the Website, you consent to receive emails from NutreGenic, its affiliates, and third parties unrelated to NutreGenic, containing offers and advertisements. To unsubscribe from marketing emails, use the "Unsubscribe" link in each email. Please allow up to 10 business days to process your request. However, you may still receive transactional email messages regarding your orders. If you have questions or concerns about this provision, please contact us at cs@NutreGenic.com.
Notice Concerning Do Not Track: Some web browsers offer a privacy preference known as "Do Not Track" (DNT). As of now, we do not recognize or respond to browser-initiated DNT signals. You can learn more about DNT here.
HOW WE SHARE YOUR INFORMATION NutreGenic may share your information in the following ways:

a. Affiliates & Related Business Entities: We may share collected information with our affiliates and related business entities to deliver products or services, maintain service consistency, and enhance products, services, and user experiences.

b. Service Providers and Third-Party Vendors: We provide select third parties with access to your information for performing services on our behalf. These services encompass billing, sales, marketing, advertising, analytics, research, customer service, shipping and fulfillment, data storage, IT and security, fraud prevention, payment processing, auditing, and legal services.

c. Legal Compliance: We may access, retain, and disclose your information if reasonably necessary to comply with a subpoena or court order, enforce our Terms of Use and Privacy Policy, or protect NutreGenic’s legal rights.

d. Business Transfers: As NutreGenic grows, we may engage in acquisitions, mergers, or partnerships with other companies. In such transactions, your information may be transferred as part of the assets.

e. Public Forums: Some features of our Services allow you to share comments publicly with other users. Any information you submit through such features is not confidential and may be used for various purposes, including testimonials and marketing materials. For example, product reviews you submit may be displayed on other NutreGenic websites and third-party websites. Information posted openly in these ways is available to the public and may appear in third-party search engine results. Exercise caution when using these features.

f. Aggregate/De-Identified Information: We reserve the right to create Aggregate/De-Identified Data from the information collected through our Services, which can no longer be linked to you or your device. We may use this data for research and marketing purposes and share it with third parties, including advertisers, promotional partners, and sponsors.

THIRD-PARTY LINKS AND CONTENT Our Website and email messages may contain hypertext links to third-party websites. NutreGenic is not responsible for the privacy practices or content of these external websites. Linked websites may also contain links to other third-party websites. Such links are provided for convenience and reference only. NutreGenic does not operate or control any information, software, products, or services available on these third-party websites. Inclusion of a link to a website does not constitute an endorsement of the services, contents, or sponsoring organization of that site.
DATA SECURITY NutreGenic takes reasonable and appropriate security measures consistent with industry standards to safeguard data against unauthorized access, whether physical or electronic. While we strive to protect your personal information according to generally accepted industry standards, we cannot guarantee 100% security of data transmission over the Internet or data storage. Therefore, while we work diligently to protect your personal information, we cannot ensure or warrant the absolute security of data transmitted to us or archived on this Website.
SUBMITTING INFORMATION FROM OUTSIDE THE UNITED STATES The online and mobile resources offered by NutreGenic are controlled and operated from within the United States of America (the “U.S.”). Information collected through our Website and Services may be stored and processed in the U.S. or other countries where we or our vendors have facilities. We do not actively block or monitor visitors from other countries, but our Website primarily targets visitors from the U.S. Therefore, this Privacy Policy adheres to U.S. law and practices and does not adapt to other legal frameworks, including European data security and privacy laws. By using our Services, you acknowledge that this Privacy Policy, in accordance with U.S. law, governs the collection, storage, processing, and transfer of your personal information. The English language version of this Privacy Policy takes precedence regardless of any attempted translation.
DATA PRIVACY AND PROTECTION LAWS: THE CCPA AND GDPR Privacy and data protection laws vary among countries and states. Certain regions have more specific and stringent laws than others. Notably, residents of California and data subjects whose personal information was collected while they were in the European Economic Area, the United Kingdom, or Switzerland have specific rights when their data is collected by entities governed by applicable law. NutreGenic has reviewed its operations and data-related practices in accordance with the General Data Protection Regulation (GDPR) under European law and the California Consumer Privacy Act (CCPA). As of this Privacy Policy's effective date, we believe that neither the GDPR nor the CCPA applies to our operations.

We do not collect personal information from individuals in the European Economic Area, the United Kingdom, Switzerland, or abroad. Additionally, we do not target these jurisdictions or tailor our Website, Services, or other U.S.-based activities to appeal to residents of these areas. While we may conduct business within California, we do not meet the various statutory thresholds and criteria that would subject us to the CCPA.

For visitors, consumers, and regulators with questions about whether the GDPR, CCPA, or other specific laws apply to us, please contact us using the provided contact information.

CHILDREN’S PRIVACY Federal law imposes specific restrictions and obligations on commercial website operators who collect and use information from children under the age of 13. We take these requirements seriously and do not intend for our Website or Services to be used by individuals under the age of 18, especially not by those under the age of 13. We do not knowingly collect personal information from minors under the age of 18. If we become aware that someone under the age of 18 has submitted personal information to us through our Website or Services, we will delete that information and refrain from using it for any purpose. We encourage parents and legal guardians to educate their children about the potential risks of sharing personal information online.
CHANGES TO THIS PRIVACY STATEMENT We reserve the right to modify or update this Privacy Policy as needed. Please check our Website periodically for any changes, as all collected information is subject to the Privacy Policy in place at the time of collection. Typically, we will indicate the effective date at the beginning of this Privacy Policy and provide a summary of changes made near the end of the revised Privacy Policy.
By providing my phone number to “NutreGenic”, I agree and acknowledge that “NutreGenic” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. We will only send one SMS as a reply to you, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit PRIVACY POLICY.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
CONTACT US If you have questions or concerns about this Privacy Policy or NutreGenic’s privacy practices, please contact:

NutreGenic Oral Sciences, Inc.

Tel: +1-307-206-0453

Email: cs@NutreGenic.com